Contact Us
We're here to help with product questions, recommendations, and support.
Customer Support
For general inquiries, product guidance, or assistance with your order, please reach out to our support team:
Business Address
Cascade Saunas
Jeremy Richards
15117 Main St
Suite 205
Mill Creek, WA 98012
Response Time
We aim to respond to all inquiries within one business day. During periods of high demand, response times may extend slightly, but every message is reviewed with care.
Product Guidance
If you're exploring sauna options and want help selecting the right model for your space, we’re happy to provide tailored recommendations based on your goals, layout, and preferences.